Say hello
San Francisco, California 37.7657° N   122.4667° W

IT operations

Joshua Willis.

I work on the technology
so people can get on with their work.

A little about me

CurrentlySenior IT Operations Manager at Alpine Investors

The short version

01 A little about me

Joshua Willis
San Francisco

A practical person.
A technical world.

I’m Josh. I’ve spent my career helping people work with technology, first in Texas state government and, since 2007, in private equity.

These days, I manage day-to-day IT operations at Alpine Investors as part of the firm’s IT team. My work spans infrastructure, security, and support, including the less visible work of keeping systems maintained and useful.

I like understanding how things fit together. Just as importantly, I like helping the person on the other end of a problem.

Texas → California

02 The day-to-day

Good work is
in the details.

From infrastructure changes to complex support issues, the work calls for sound judgment, clear communication, and follow-through.

I think about good infrastructure a little like a well-made watch. You don’t keep checking its accuracy. You come to trust it.

Infrastructure & operations

Cloud migrations, systems administration, and simplifying the tools a firm depends on. I’m also involved in evaluating and rolling out AI tools for everyday work.

Security & resilience

Endpoint security, access controls, phishing awareness, backups, and recovery. The ongoing work that helps a team prepare for problems and respond when they happen.

Supporting compliance

Working alongside compliance colleagues to implement and maintain technical controls for requirements including Regulation S-P, CCPA, and GDPR.

People & support

Practical, attentive help for colleagues across roles and time zones. Listening carefully, explaining things clearly, and following through.

03 The path here

Different places.
A common thread.

Helping people, looking after systems,
and learning along the way.

  1. 2021–presentCurrent chapter

    Alpine Investors

    Senior IT Operations Manager

    Day-to-day operations and support for a private equity firm focused on software and services. Working with the IT team on cloud infrastructure, security, and the adoption of new tools.

    San Francisco
  2. 2007–2020

    Francisco Partners

    Director of IT 2017–2020
    Systems Administrator 2007–2017

    Grew from systems administration into directing IT operations for offices in San Francisco, New York, and London. Work included the move to cloud infrastructure and security awareness training.

    San Francisco · New York · London
  3. 2000–2007

    Texas Health and
    Human Services Commission

    Systems Support Analyst 2005–2007
    Regional Systems Specialist 2000–2005

    Started with desktop support and deployments across East Texas field offices. Later moved to Austin to provide IT support for the Commissioner’s office and the agency’s senior leadership.

    Tyler → Austin, Texas
The longer version on LinkedIn

04 Off the clock

East Texas roots. San Francisco home.

On the
foggy side.

The Inner Sunset, San Francisco.

I moved to San Francisco in 2007. Home is now the Inner Sunset, the often-foggy neighborhood just south of Golden Gate Park.

I’m the proud steward of a Victorian built here in 1904. Beyond the house, I try to be a good neighbor and support the community that makes this corner of the city feel like home.

Tyler   →   Austin   →   San Francisco37.7657° N / 122.4667° W

05 Keep in touch

Always happy
to compare notes.

Technology, work, or the neighborhood.
Say hello.

Emailjosh@joshwillis.com ElsewhereConnect on LinkedIn